Delete your account

How to delete your account

From the app (iOS / Android)

1. Sign in to your account.
2. Open Settings.
3. Scroll to Delete account and tap it.
4. Tap “Email me a confirmation code”.
5. Enter the 6-digit code we email you and tap Permanently delete.

From the website (bepors.ai)

1. Sign in, then open Settings from the menu under your avatar.
2. Scroll to Delete account and click Delete account.
3. Enter the 6-digit code we email you and click Permanently delete.

The 6-digit code expires in 15 minutes. If it expires before you enter it, simply start again.

If you can't sign in

If you can't reach the in-app option — you've forgotten your password, or you no longer have access to the email address on the account — write to us:

Include:

• The email address on your Bepors account.
• The subject line: Delete My Account.
• Confirmation that you understand this is permanent and cannot be undone.

We verify that you own the email address before deleting anything, and we reply to confirm once it's done.

What gets deleted

The moment you enter the confirmation code, the following are permanently removed:

• Your account record — email address, name, and password.
• Every sign-in session, on every device. You are signed out everywhere immediately.
• Your device push tokens, so no further notification can reach you.
• Your profile photo.
• Your display name, replaced everywhere it appeared by “Former member”.
• Any phone number or email address you shared with a business through a connection.
• Any phone number, email address, or messaging handle you attached to a listing you posted.
• Any pending verification or password-reset codes.

After deletion you cannot sign in with that email address — the account no longer exists.

What stays, anonymously

Bepors is a shared knowledge base: people find answers because other people wrote them. Deleting your identity unlinks your contributions from you — it does not erase them for everyone who relies on them.

• Questions you asked and answers you wrote stay on the site, shown as “Former member” — no name, no photo, and no route back to you.
• Vouches you left for a business keep counting toward that business’s trust score, as anonymous signal.
• Events and listings you posted stay published until they expire, without the contact details you had attached.

Most asks are anonymous when they are posted anyway, so the public thread never carried your name to begin with.

What may be retained

• Aggregated statistics — counts that cannot be traced to any individual account (for example, how many asks a metro received last month) are not deleted.
• Records we are required to keep — where a payment was involved, our payment processor and accounting providers retain the transaction record for the period their jurisdiction requires.
• Safety records — if an account was removed for abuse, we keep the minimum needed to enforce that, so the same behaviour cannot simply start over.
• Messages you sent us through the contact page — these are a support record, not account data, and they keep the name and reply-to address you typed into that form (which is not always the address on the account). Ask us at the address below and we will delete them too.

How long it takes

Deletion from inside the app or website is immediate. Your data is removed in the same step that confirms the code — there is no 30-day waiting period and no deactivation window. Email-based deletion, used only when you cannot sign in, is processed within 7 days of us verifying that the address is yours.

Questions?

If anything here is unclear, or you want to check what we hold about you before deciding, write to us at support@bepors.ai.

Read the full Privacy Policy →

Bepors.ai is operated by Hubizens LLC, State of Delaware, United States, which is the controller of the data described on this page.